CANCELATION POLICY

Group Lessons

  • All group lessons require 24hrs notice for cancellation. 
  • You are entitled to one makeup lessons per calendar month, with no administration fee. (provided 24hrs notice has been given).
  • If more than 1 lesson is cancelled in the calendar month, all but the first makeup will attract a $20 administration fee per makeup lesson.

Private Lessons

  • All private Lessons require 72hrs notice for cancellation.
  • All private lesson cancellations will attract a $30 cancellation fee unless the lesson time can be filled by another rider.
  • If the lesson is filled by another rider we will refund the $30 fee or credit it to another lesson (your choice).

Late cancellations place a lot of stress and work on the coaches and admin staff here at the Dalson Park. Due to limited places in classes and increased number of cancellations we have been left with no alternative but to update our cancellation policy. We do understand that unplanned accidents and illness does occasionally happen close to your lesson time. Please explain your circumstances to the Dalson Park staff and if possible we will endeavour to help you when we can.